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Visionary

Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use Stripe’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. More than 60% of Americans made a purchase using Stripe in the past year. Headquartered in San Francisco, with nine global offices in North America, Europe, Australia, and Asia, Stripe helps new companies get started and grow their revenue, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.

stripe.com

TestDevLab is a company, that builds high value-added software quality assurance products and provides quality assurance consulting. Our products include - Solution for detailed Audio / Video quality assessment, battery consumption profiling for mobile applications, a product that provides a codeless way to do functional and load testing for Web APIs (apimation.com), Solution that can do geographically diverse load generation for your WebRTC solution (Loadero.com), and others. Our clients include companies such as Microsoft/Skype, Twilio, Truecaller, Orange, WorldRemit and many others.

testdevlab.com

Creator

Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 125 fully featured services trusted by millions of active customers around the world, including the fastest growing startups, largest enterprises, and government, to power their infrastructure, make them more agile, and lower costs.

aws.amazon.com

DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements. As part of its cloud-based System of Agreement Platform, DocuSign offers eSignature—the world’s #1 way to sign electronically on practically any device, from almost anywhere, at any time.

docusign.com

Google Cloud is widely recognized as a global leader in delivering a secure, open, intelligent, and transformative enterprise cloud platform. Our technology is built on Google’s private network and is the product of nearly 20 years of innovation in security, network architecture, collaboration, artificial intelligence, and open source software. We offer a simply engineered set of tools and unparalleled technology across Google Cloud Platform and G Suite that help bring people, insights, and ideas together. Customers across more than 150 countries trust Google Cloud to modernize their computing environment for today’s digital world.

cloud.google.com

As pioneers in audio and video technology, we at Plantronics and Polycom uniquely understand the power of human connection. We are bringing together our portfolio of high-quality, proven products and services as well as brand names that customers and partners have trusted for decades. To be exact, the two companies’ combined have over 75 years of complete focus on the end user’s experience. Brand reliability, recognition, innovation and products that stand the test of time. We’ve got your back.

polycom.com

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

wipro.com

Maker

Seeed is the IoT hardware enabler, offering numerous hardware platforms and sensor modules, as well as customization and manufacturing services. Paired with partners from silicon to the cloud, Seeed empowers IoT developers to realize their products. Seeed is based in Shenzhen, China with branch offices in the US and Japan.

seeed.cc

SendGrid is a leading digital communication platform, enabling businesses to engage with their customers via email reliably, effectively and at scale. A leader in email deliverability, SendGrid has processed over 40 billion emails each month for internet and mobile-based customers as well as more traditional enterprises.

sendgrid.com

Square makes commerce easy. Square offers tools to start, run, and grow your business – from hardware that accepts credit cards to software that takes payments and tracks inventory, analytics and invoicing. Now you can build your custom commerce solution with Square using Square Developer APIs and SDKs to take payments in-store and online.

squareup.com

Algolia is a search API that gives developers a complete toolkit for building search into their products.

algolia.com

Do more with voice. Orion is a voice platform enabling you to speak with your team and AI assistants in real-time, anywhere in the world.

orionlabs.io

Okta is a developer API service that makes it simple to add secure authentication and authorization to your apps. Connect to Okta, choose an Identity Provider (or use ours), add users, configure rules, customize your login page, and gain insights from our built-in reports. Okta scales to millions of users and is trusted by the world’s largest enterprises so you can focus on building the features your users love.

okta.com

Cognigy is an enterprise conversational AI platform which allows you to graphically build threaded conversational experiences for your customers and employees. Connect your AIs to existing line-of-business systems (HR, CRM, ERP, eCommerce) and deploy them on any conversational channel, whether Twilio, chat or voice.

cognigy.com

Whitepages Pro provides global identity verification solutions via enterprise-scale APIs and web tools to help companies identify legitimate customers, prevent fraudulent transactions, and smooth new customer creation. Our integration with Twilio gives developers a single source for adding in-depth phone and caller data attributes onto their Twilio powered solutions.

pro.whitepages.com

FedEx Cross Border offers merchants and developers several e-commerce technologies that can help them access international markets. With multiple languages, currencies and payment options available, we help create a more consistent shopping experience for consumers. Shipments can be monitored through multiple shipping options at the order, box or item level.

crossborder.fedex.com

Flexpo

Cloverhound knows contact center. From best practices when it comes to self-service IVRs, to reporting, to introducing efficiencies to an agent’s workflow Cloverhound has years of experience helping some of the world’s largest call centers improve their customer satisfaction and reduce their bottom line.

cloverhound.com

PingPilot is an out-of-the-box Twilio solution for SMB and Enterprise that integrates Voice, SMS, Chat, Video, and Email across marketing, sales, and customer support touchpoints. Work from anywhere. Align campaign efforts, maximize productivity, and connect offline and online interactions to your marketing automation and CRM seamlessly.

pingpilot.com

Teleopti, a top, global provider of workforce management software, offers a world-class WFM solution that is sophisticated, localized and easy to use. As the largest “best-of-breed” vendor, Teleopti focuses on helping contact centers, back offices and retail stores improve customer service, employee satisfaction and profitability – through optimized, automated forecasting and scheduling with cutting-edge features to empower and engage employees.

teleopti.com

Vision Point Systems is a Twilio Build Consulting Partner, with over 15 years of experience in IVR, Contact Center and custom communications application development. We specialize in modernizing enterprise communications platforms by integrating communications capabilities with CRM and Business Process Management systems.

ses.visionpointsystems.com

Whether you have a legacy contact center and are ready to leverage new channels or are ready to use Twilio Flex but lack in-house development, Perficient is uniquely qualified to help bring your contact center visions to life. We offer unparalleled contact center and cloud implementation expertise to accelerate innovation.

perficient.com

We have a history of building strong partnerships with lenders, enabling them to do what they do best, originate loans. Our holistic approach to lending begins with the shared vision of a digital-first Lending Operating System™ as the platform for growth. Together, we compose apps curated from our Rapid Origination Ecosystem™, simplifying the digital-first lending transformation.

workwithsurge.com

Inc5000 2018 honoree, and top SF Bay area software design and engineering agency specializing in communications, omni-channel contact center, chat, SMS, and IVRs.

impekable.com

DVELP are a premier Twilio consultancy partner with a specialised Twilio toolset, meaning they focus more time above the value line and ship products faster.

dvelp.co.uk

AMC Technology is a global leader in contact center and CRM integration with a vision for improving the customer experience through enhanced agent experience. Through DaVinci, AMC’s pure Cloud framework and our integration with Twilio Flex, companies can power advanced contact center capabilities for the world leading CRM.

amctechnology.com

Pivot is an industry-leading information technology services and solutions provider. By leveraging its extensive OEM partnerships and its own fulfillment, professional, deployment, workforce and managed services, Pivot supports the IT infrastructure needs of its clients.

pivotts.com

Avtex brings 30+ years of contact center expertise to the Twillio platform. Our CX guidance and application development, make Avtex the perfect choice for Flex projects.

avtex.com

Creator Summit Sponsor

Service Cloud, the world’s #1 intelligent customer service platform, enables companies to transform the customer experience with smart customer service conversations across every channel. Whether engaging customers via messaging, video, communities, web chat, in-app, email, phone or even communicating directly with connected products, Service Cloud helps leading brands use service as a competitive advantage by delivering personalized, connected customer service experiences across every channel. Companies that have deployed Service Cloud have seen an average 22 percent decrease in support costs and 28 percent increase in agent productivity according to a third-party research report sponsored by Salesforce.

salesforce.com