Twilio Conversation Intelligence now produces actionable intelligence on conversations in real-time, while Conversation Memory gives you full visibility into the lifecycle of memory and profile pipelines. Together, they form a power duo to draw insights and observe cross-channel conversations at scale. In this session, show you how to configure intelligence rules and triggers, and send results to your applications with webhooks. We'll also walk through how to monitor, debug, and trace memory operations end to end. Whether you have already built AI agents on Twilio or are just getting started, this talk will show you how to add intelligence and operational visibility to customer interactions at scale.