Twilio puts a phone number and live call audio in your hands in minutes. Turning that into a phone agent customers are happy to talk to is the real work. We'll call two agents live on Twilio numbers, one wired up by hand on Twilio Media Streams and one on ElevenAgents with Eleven v4 Turbo - then connect a Twilio number to an agent running Eleven Realtime, live, and share a contact-centre checklist for going to production.