Panel Q&A / Roundtable | 200 - Intermediate
The transformative power of voice in AI-native customer engagement
Technology Voice and conversational AI Practitioner
Details

Voice is the heartbeat of human connection—and in the age of AI, one of the fastest path to real empathy, trust, and resolution. Unlike text, voice carries tone, urgency, and nuance, making it ideal for qualifying leads, handling complex requests, and resolving issues in real time.

AI‑native voice solutions built on platforms like Twilio are turning missed calls and hold music into always‑on, low‑latency conversations. ISVs such as Zenoti, Loman, and Eltropy are deploying human‑like voice agents that book appointments, capture revenue that would have been lost, and surface rich insights from every interaction.

Join Eltropy, Fastcall, Loman, and Zenoti as they show how AI voice is eliminating friction, scaling 24/7 service, and transforming everyday calls into high‑value, data‑driven customer experiences.

Product(s): Messaging (SMS, MMS, WhatsApp, RCS), Voice
Audience company size: Startup
Speakers