Ben, a Presales Solutions Architect at Twilio, brings over two decades of telecom and cloud computing expertise. With a knack for crafting innovative customer engagement solutions, he's your go-to guy for all things messaging, voice, video, and contact centre tech. Ben's journey from test management to cloud migrations at Cable&Wireless Worldwide and Vodafone has honed his skills in AWS, Node.js, and Python. He's passionate about harnessing the cloud's power to revolutionise how businesses connect with customers. When he's not knee-deep in architecting solutions, you'll find Ben shredding on his guitar, cheering on F1 races, or embracing the great outdoors in his campervan and on his bike.