Successful Marketplaces are the ones that can maximize engagement, build trust and prove their value to users. You have done a fabulous job in attracting buyers and sellers onto your platform. But what happens when you pass leads to your sellers? How many of those really convert? Are your users able to actually book what they were looking for? We will discuss how you can use communications to ensure more bookings and to prove to sellers the value of being listed in your marketplace.
Elisa Bellagamba leads Product Marketing for the Voice and connectivity portfolio at Twilio, with a special emphasis on companies offering on-demand services. She brings over 8 years' experience in the Communications market having covered roles in Software Development, Strategy and Product Management at Ericsson.