November 15, 2023
In-person | Fairmont Singapore

Customer & Developer Conference

Twilio SIGNAL Singapore
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Twilio SIGNAL is in Singapore for the first time this year. It brings together senior executives, developers and partners from across industries to discuss how the most innovative companies are using omnichannel communications and data to drive customer engagement in a dynamic market. Tickets are limited so we encourage you to submit your request to attend now.

Why attend?

  • Join Co-Founder and CEO Jeff Lawson

    in person to hear directly from him in a special keynote address

  • Network with industry leaders

    in a private, casual environment

  • Meet 1:1 with Twilio’s APJ leadership

    to discuss your company’s path to data-driven customer engagement

  • Hear from inspiring thought leaders

    at the forefront of personalization, omnichannel, and customer engagement

  • Discover pathways for building

    data-driven, personalized customer experiences at scale using Twilio

  • Get an inside look

    into Twilio and Twilio Segment’s extensive suite of customer engagement tools and roadmap

What to expect

8:00-9:00 AM Doors open + networking breakfast

9:00-10:30 AM  Vision Keynote

10:45-11:30 AM Special Keynote: David Rowan

11:30-12:30 PM  Networking lunch

12:30-1:15 PM  Customer panel Join this lively panel discussion on the ever-evolving customer engagement landscape with trailblazers from Fisher & Paykel and UnionBank of the Philippines

1:30-2:45 PM  Customer breakout sessions Join engaging sessions with innovators from Lalamove, Zalora Group, FLK it Over, Paidy, UnionBank of the Philippines and Foxtel Group

3:00-3:30 PM Partnership highlight

3:30-4:00 PM Special Keynote: Simon Kemp

4:00-8:00 PM Closing remarks + reception Wrap up the day with final words from Twilio, live entertainment and elevated bites

Jeff Lawson
Jeff Lawson
Co-Founder & CEO
Twilio
David Rowan
David Rowan
Founder
Voyagers
Alice Wei
Alice Wei
Director of Monetization Partnerships for Asia Pacific at Meta
Meta
Simon Kemp
Simon Kemp
CEO
Kepios
Indah Mustikasari
Indah Mustikasari
Senior Product Manager - Data & Martech at Zalora Group
Zalora
Khozema Shipchandler
Khozema Shipchandler
President, Twilio Communications
Twilio
Andrew Colagiuri
Andrew Colagiuri
CEO & Founder
FLK it over
Angel Alvarez
Angel Alvarez
Head of Unified Communication and Collaboration
Union Bank of the Philippines
Homing Tam
Homing Tam
Principal Product Manager
Lalamove
Vanessa Thompson
Vanessa Thompson
VP
Twilio
Meera Vaidyanathan
Meera Vaidyanathan
VP of Product, Flex
Twilio
Sheila Umali
Sheila Umali
Head of Client Engagement Solutions
Union Bank of the Philippines
Reeny Sondhi
Reeny Sondhi
Chief Digital Officer
Twilio
Matt Barden
Matt Barden
Senior Manager, Ad Tech, Measurement
Foxtel Group
Rudi Khoury
Rudi Khoury
Chief Digital Officer
Fisher & Paykel Appliances
Seth Familian
Seth Familian
Director, Global Advisory Services
Twilio
Abhijeet Pawar
Abhijeet Pawar
Chief Quality Officer
Paidy, Inc
Sam Richardson
Sam Richardson
Principal Advisor, Executive Engagement Programs
Twilio
Stephanie Bovis
Stephanie Bovis
Event Emcee, Voice Over Artist, Podcaster
Praveen Gunasekara
Praveen Gunasekara
Executive Director, Architecture
Trust Bank
Adrian Westwood
Adrian Westwood
Global CRM and Loyalty Manager
Domino's Pizza Enterprizes
Christopher Connolly
Christopher Connolly
Solutions Architect- Flex
Twilio
Yu Ching Billy Chan
Yu Ching Billy Chan
Sr. Manager, Strategic Accounts
Twilio
Mitch Ribar
Mitch Ribar
Head of Customer Engagement
Optus

Agenda

9:00 AM - 10:30 AM SGT
Mainstage

Vision Keynote (Main Stage: Padang Room, Fairmont Ballroom)

Jeff
Khozema
Reeny
Meera
Jeff Lawson, Khozema Shipchandler, Reeny Sondhi and Meera Vaidyanathan
Learn more
10:45 AM - 11:30 AM SGT

Leadership hacks that deliver in an era of exponential tech (Main Stage Padang Room, Fairmont Ballroom)

David
David Rowan

Founder

Learn more
12:30 PM - 1:00 PM SGT

Developer Track: Meet Your Developers (Collyer Room, Fairmont Ballroom)

Jeff
Nathaniel
Anthony
Jeff Lawson, Nathaniel Okenwa and Anthony Dellavecchia
Learn more
12:30 PM - 1:15 PM SGT

Responding to rapid technology change: Lessons from leading practitioners (Main Stage: Padang Room, Fairmont Ballroom)

Sheila
Rudi
Sam
Mitch
Sheila Umali, Rudi Khoury, Sam Richardson and Mitch Ribar
Learn more
1:00 PM - 1:45 PM SGT

Developer Track: Ahoy World (Collyer Room, Fairmont Ballroom)

Nathaniel
Anthony
Nathaniel Okenwa and Anthony Dellavecchia
Learn more
1:30 PM - 2:00 PM SGT
Breakout

Unlocking efficiency and personalisation: How Union Bank of the Philippines and Trust Bank elevate service delivery with Twilio Flex (Breakout: Canning Room, Fairmont Ballroom)

Angel
Praveen
Christopher
Angel Alvarez, Praveen Gunasekara and Christopher Connolly
Learn more
1:30 PM - 2:00 PM SGT
Breakout

Driving growth in a highly competitive landscape: How Twilio powers Lalamove’s engagement strategy (Breakout: Padang Room, Fairmont Ballroom)

Homing
Homing Tam

Principal Product Manager

Learn more
2:00 PM - 2:45 PM SGT

Developer Track: Scaling up Smartly - Exploring Twilio's Latest Message Innovations (Collyer Room, Fairmont Ballroom)

Anthony
Anthony Dellavecchia

Developer Evangelist

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2:15 PM - 2:45 PM SGT
Breakout

How two online D2C leaders use Twilio Segment: Foxtel’s move to 1:1 personalisation and ZALORA’s 400+ yearly analytics experiments for adaptive engagement (Breakout: Canning Room, Fairmont Ballroom)

Indah
Matt
Seth
Indah Mustikasari, Matt Barden and Seth Familian
Learn more
2:15 PM - 2:45 PM SGT
Breakout

Accelerating Speed of Business: How Paidy and FLK it over leverage Twilio Messaging for efficient stakeholder engagement (Breakout: Padang Room, Fairmont Ballroom)

Andrew
Abhijeet
Vanessa
Andrew Colagiuri, Abhijeet Pawar and Vanessa Thompson
Learn more
3:00 PM - 3:30 PM SGT

Revolutionizing Digital Customer Engagement: A Dynamic Partnership (Main Stage: Padang Room, Fairmont Ballroom)

Alice
Alice Wei

Director of Monetization Partnerships for Asia Pacific at Meta

Learn more
3:00 PM - 4:30 PM SGT

Developer Track: Build Sessions (Collyer Room, Fairmont Ballroom)

Nathaniel
Anthony
Nathaniel Okenwa and Anthony Dellavecchia
Learn more
3:30 PM - 4:00 PM SGT

Future Factors: The outlook for global digital behaviours in 2024 and beyond (Main Stage: Padang Room, Fairmont Ballroom)

Simon
Simon Kemp

CEO

Learn more

Developer Training

Whether you use Twilio every day or you’re just now learning to code, SIGNAL Singapore offers a jam-packed day with product updates to help you level up, code-driven demos, workshops, and interactive training.
Learn more

FAQs

REQUEST TO ATTEND on the SIGNAL Singapore landing page by completing a short form with your details. SIGNAL Singapore is specifically designed for active Twilio and Twilio Segment customer or prospect companies, and a limited Developer audience. Our team will review your details and confirm you meet the criteria. Once approved you will receive an email with a link to complete your registration and receive your ticket to attend in November.

Each individual wanting to attend SIGNAL Singapore needs to complete a separate request. All approvals and links to complete registration are sent to the individual's email address. 

Twilio SIGNAL events are highly popular and exclusive for our customers. To ensure this exclusivity we review and approve all those who are interested in joining to limit non-customers and fraudulent activity, giving you the best experience on the day.

You will receive an email to notify you that your request has been approved and you can now complete your registration and join us in-person. Click the link on the email and complete your details on the form, click submit and you’ll receive a confirmation instantly.

We are currently planning for a fully in-person event in Singapore with no virtual access. Check out SIGNAL Virtual for online content.

SIGNAL Singapore is complimentary for all our customers and regional partners. However, attendees must pay for their own travel and accommodation if required.

You may cancel your attendance at any time. Please let us know as early as possible if you aren’t able to attend as there is limited space.

Registration is non transferable. Additional attendees will need to complete their own registration via the landing page and Request to Attend approval process. If you are having any issues, please contact us via email.

Food & refreshments will be provided throughout the day. Please let us know during registration using the options within the form if you have any allergies or dietary restrictions and we will ensure you are catered for.

Yes, all meeting spaces are accessible.

Twilio is closely monitoring the COVID-19 pandemic. In accordance with local guidelines, we are currently not requiring proof of vaccination or implementing a testing protocol for SIGNAL. This is always subject to change.

We ask that you refrain from coming onsite if you are sick, or if you have been exposed to covid within the last 10 days.

Fairmont Singapore and Swissotel The Stamford are hotels that are directly connected to the event venue. There are also many hotels that are located nearby, including Carlton Hotel Singapore, Grand Park City Hall and Naumi Hotel Singapore.

Venue & Location

Fairmont Singapore

80 Bras Basah Rd, Singapore 189560

Fairmont Singapore
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