Twilio SIGNAL presents
Twilio SIGNAL São Paulo
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Twilio SIGNAL is coming to Brazil for the first time ever!
It brings together senior executives and partners from across industries to discuss how the most innovative companies are using omnichannel communications and data to drive customer engagement in a dynamic market. Tickets are limited so we encourage you to save your seat before it runs out.
Why attend?
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Network with industry leaders
in a private, casual environment
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Meet 1:1 with Twilio’s leadership
to discuss your company’s path to data-driven customer engagement
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Hear from inspiring thought leaders and leading customers
at the forefront of personalization, omnichannel, and customer engagement
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Get an inside look
into Twilio and Twilio Segment’s extensive suite of customer engagement tools and roadmap
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Discover pathways for building
data-driven, personalized customer experiences at scale using Twilio
What to expect
2:00 PM Doors open + networking
3:00-3:30 PM Vision Keynote Revealing the customer of the future in the Data-Driven AI Era
3:30-3:50 PM Panel: Customer of the Future and Twilio Products. Flexibility, Connection, Personalization. Join Twilio Leaders to reflect on how the Twilio Products are already delivering to the needs of the customer of the future.
3:50-4:30 PM Keynote: CustomerAI Learn how Twilio’s CustomerAI technology helps you combine real-time engagement data with AI to know your customers better.
4:30-4:50 PM CustomerAI Demonstration
4:50-5:20 PM Break and Networking
5:20-6:00 PM Client Panel. Join engaging sessions with Twilios clients Dasa, Itau, QuintoAndar, XP Investimentos and AME
6:00-6:20 PM The new era of customer engagement.
6:20-7:10 PM Closing and Interactive Session on how to create a successful Brand with a CX that builds loyalty
Speakers



















Agenda
Keynote: Revealing the customer of the future in the Data-Driven AI Era


Gustavo Boyde and Marcela Klein
Panel: Customer of Future and Twilio




Thais Lima, Diogo Lombardi, Monica Magalhães and Rodrigo Marinho
CustomerAI: shaping the future of CX with Twilio



Kathryn Murphy, Rafael Domingues and Flavio Valiati
CustomerAI Demo - illustrating the AI revolution in CX with Twilio


Bárbara Velludo and Fernando Vieira Machado
AI Alchemy: Crafting Tomorrow's Customer Experience






Ingrid Bispo, Fernanda Bohn, Julio Gonzalez, Fabio Lima, Rafael Martinaitis Ferreira and Raul Rincon
Business Messaging: The new era of customer engagement

Marcos Oliveira
Head of LATAM Partnerships, Business Messaging, Meta
Business and Innovation: Creating a Successful Brand with a CX that Builds Loyalty.


Monica Magalhães and Caito Maia
Hotel Unique
Av. Brigadeiro Luís Antônio, 4700 - Jardim Paulista, São Paulo - SP, 01402-002, Brasil
FAQs
REQUEST TO ATTEND on the SIGNAL São Paulo landing page by completing a short form with your details. SIGNAL São Paulo is specifically designed for active Twilio and Twilio Segment customer or prospect companies. Our team will review your details and confirm you meet the criteria. Once approved you will receive an email with a link to complete your registration and receive your ticket to attend in November.
Each individual wanting to attend SIGNAL São Paulo needs to complete a separate request. All approvals and links to complete registration are sent to the individual's email address.
All Twilio and Twilio Segment customers will receive an invite via email for SIGNAL São Paulo. Please reach out to your Twilio account executive if you still need the link and they can share it with you to complete the process and register
Twilio SIGNAL events are highly popular and exclusive for our customers. To ensure this exclusivity we review and approve all those who are interested in joining to limit non-customers and fraudulent activity, giving you the best experience on the day.
You will receive an email to notify you that your request has been approved and you can now complete your registration and join us in-person. Click the link on the email and complete your details on the form, click submit and you’ll receive a confirmation instantly.
We are currently planning for a fully in-person event in Brasil with no virtual access. Check out SIGNAL Virtual for online content.
SIGNAL São Paulo is complimentary for all our customers and regional partners. However, attendees must pay for their own travel and accommodation if required
You may cancel your attendance at any time. Please let us know as early as possible if you aren’t able to attend as there is limited space.
Registration is non transferable. Additional attendees will need to complete their own registration via the landing page and Request to Attend approval process. If you are having any issues, please contact us via email.
Food & refreshments will be provided throughout the day. Please let us know during registration using the options within the form if you have any allergies or dietary restrictions and we will ensure you are catered for.
The venue is fully DDA compliant, all rooms are accessible. The stairs that are in the Reception area also have a small lift.
Twilio is closely monitoring the COVID-19 pandemic. In accordance with local guidelines, we are currently not requiring proof of vaccination or implementing a testing protocol for SIGNAL. This is always subject to change.
We ask that you refrain from coming onsite if you are sick, or if you have been exposed to covid within the last 10 days.