Twilio SIGNAL 2017 - london
Revolutionise the Customer Experience with Machine Learning
Laurent Picard
How can you automatically respond to customers in real time, while ensuring your response is appropriate and well-received? What if there are thousands of incoming customers at once? And what if they speak many different languages? Cloud Machine Learning enables live analysis of user emails, tickets, SMS, and even phone calls at scale. In this talk, you'll see how straightforward it is with a live demo of Google Natural Language, Speech, and Translation APIs coupled with Twilio services.
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