How Age UK Uses Twilio Voice to Combat Loneliness Among Older People

Technology can feel like it’s driving us apart, yet it can also bring us together. Loneliness blights the lives of millions of older people and can be as harmful as smoking 15 cigarettes a day. Age UK is using Twilio to build friendships between older people and volunteers over the phone. A mere half hour call a week can transform a person’s life. With serverless architecture using AWS Lambda, S3, CloudFront and Node.JS, Age UK is scaling to thousands of calls while saving the charity money.
Richard Holland, Matt Haworth, Erin Reilly