SIGNAL 2018

General Session Day 1

Nico Acosta, Kris Gutta, John Collison, Ken Natoli, Chris Wilson, Jen Aprahamian, Al Cook, Sameer Dholakia, Rahma Javed, Christine Roberts, Frederick Lara, Chip Hull, Aaron Ogle, Seamus Kraft, Jeff Lawson

General Session Day 2

Jonathan Nolan, Rony Abovitz, Evan Cummack, Chetan Chaudhary, Alicia Nieves, Erin Reilly, Jeff Lawson, OK Go, Tony Hawk, Lisa Joy

Fighting the Talent War to Achieve Digital Transformation Goals

Desiree Motamedi, Andrea Barrett, Doug Landis

Scaling the Customer Center Alongside the Business

Federico Mete, Juan Andres Laura, Victoria Mesa Alcorta

Three Approaches for Integrating Your CRM into Twilio Flex

Anthony Uliano, Grace Miller, Abhijit Mehta, Chris Jenkins

Strategies for Migrating an Existing Contact Center to Twilio Flex

Court Swenson, Mladen Milanovic, Patrick Kolencherry

AI for the Customer Interaction Lifecycle

Chris Kendall, Adam Champy, Fabio Cardenas

Building bots with Twilio Studio

Serena Wales, Tristan Sokol, Clément Sauvage

How GRUBHUB enabled Anonymous Communications with the Proxy API

Samuel Raghunath, Akhil Karanth, Elisa Bellagamba

How we built the Twilio API for WhatsApp

Aimee Ruddy, Brett Meyer, Julie Laver, Anne Byrne, Rahma Javed

What you can do with Programmable Video

Kedar Toraskar, Justin Pirie

What's next for Twilio Video

Kedar Toraskar, Justin Pirie, Luis Lopez

Leaders Panel: Using Voice as a Channel for Customer Engagement

Jeroen Visser, William Syms, Eugene Kovnatsky

2FA Implementation Best Practices

Lucas Vidal, Josh Staples

Practical Cryptography

Kelley Robinson

Lessons Learned from 1,000 Bots

Bear Douglas, Chloe Condon

Enabling Massive IoT through Narrowband

Balaji Sridharan, Jeff Ahmet

What Trust means to Twilio

Arianna Willett, Garrett Held

Twilio for Marketing

Ankita Bhosle, Nupur Bhade

Ethical Implications of Growing Technology Takeover

Megan Rose Dickey, Anil Dash, Jeff Lawson