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Customer panel: Innovating for industries across healthcare and retail

Thursday, October 21 - 12:00 PM to 12:45 PM PDT

About the session

In this Spotlight Session, business leaders from two of the most impacted industries in recent years, healthcare and life sciences and retail, will share their unique approach to innovation via technology, and how they align their unique industry needs to a digital world. We'll look into:

  • The importance of modernizing legacy technologies;
  • Reimagining customer experiences through omnichannel engagement;
  • Building agility and resiliency through flexible, deployable solutions;

And much more in this chock-full panel with today's top business leaders.

Speakers

Susan Collins

Susan Collins

Global Head of Healthcare Services

Twilio

Jay Kapadia

Jay Kapadia

Senior Director, Software Development

IQVIA

Alex Bravo

Alex Bravo

Principal Product Marketing Manager - Retail

Twilio

Chris McGrath

Chris McGrath

IT Program Manager

Marks & Spencer