AI and Authentic Comms

October 18, 5:15pm PT, Jarvis Room

Lessons Learned from 1,000 Bots

In the two years since Slack launched its platform, over 1,000 bots and apps have been listed in its App Directory. In this talk, we’ll cover what we’ve seen makes bots successful, including case studies about: -Elements of good onboarding -How A/B testing your words can pay major dividends -How blending chat-based UI and interactive elements can boost engagement -An example from

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Chloe Condon


Developer Evangelist

Former musical theatre actress and Hackbright Academy graduate, Chloe is now a Developer Evangelist at Sentry. Pre-Hackbright, she spent her nights and weekends performing in the Bay Area as a singer/actress and worked in tech by day in various non-engineering roles. Perhaps the only engineer you'll meet who has been in "Hairspray", "Xanadu", and "Jerry Springer: the Opera"- she is passionate about bringing people with non-traditional backgrounds into the world of tech. If you're trying to place her face, yes- she's the young woman giving the awkward thumbs up in the "What It's Like to be a Woman at a Tech Conference" article (which she also wrote). In February of 2018 she was named one of the "200+ Thought Leaders in Crypto and Blockchain" and still knows absolutely nothing about Crypto and Blockchain. Seriously- not a thing. She considers it her greatest accomplishment.

Bear Douglas


Developer Advocacy Lead

Bear Douglas leads Developer Relations at Slack, where she and her team help developers build more pleasant and productive ways to work. Before Slack, she led the Developer Relations teams for the mobile and data platforms at Twitter, and worked on native mobile DevRel at Facebook and Parse. She's passionate about developer experience, great documentation, and a cappella music.

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