Patrick Kolencherry currently handles GTM Strategy for Twilio Flex as part of the Flex Product Marketing team. Prior to joining the Product Marketing team at Twilio, Patrick was involved in selling to and launching many of Twilio’s major contact center customers. Before joining Twilio, Patrick served as founder and CTO of a successful video communications startup and a data scientist at an early stage startup.
In this session, we’ll cover an exciting set of announcements for Twilio Flex. We’ll go into more detail about what we are launching, what you can do with the new features, and how they work with what you have already built. Note: This session will air a second time for our Europe, Middle East, and Africa audience on October 1 at 5:00pm BST. It will also air for our Asia, Pacific and Japan audiences on October 1 at 11:00am SGT.