Pierre-Baptiste is one of the cofounders of Aircall, a Paris and New-York based company building "The phone system for modern business". He is leading Platform and Infrastructure teams at Aircall - which are responsible to deliver 24/7 and everywhere in the world the best service to their 5000+ customers. Based in Paris, France, he is a finisher of the marathon of the city and a fan of the home soccer team, PSG!
We launched Twilio Voice Insights a few years ago and the information that it provides has proven valuable for our customers. In this session, hear directly from our customer Aircall and how they have used this information to go beyond basic call data to identify and capture new markets.