Terazo is a solutions-oriented, platform-centric software and managed services firm with offices in Richmond, VA and Durham, NC offering integration and automation services that enable clients large and small to run more efficiently and realize new business value. The growing company, founded in 2016, supports mission-critical platforms, applications, and online services for customers in a wide variety of fields.

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Ticket type:
SIGNAL Explorer
APIs all the Way Down: Enterprise Application Modernization & the Twilio-powered Contact Center

When it comes to enterprise application modernization initiatives that integrate with Twilio products such as Flex and Autopilot, the omnichannel communication and agent user experiences are just the tip of the iceberg. This talk will explore high level API-first architectural patterns that enable Twilio-powered experiences to reach deep down into legacy systems to deliver measurable business value, and how to chart a path forward to confidently replacing them with fully cloud-native solutions.

Free (Explorer)
Intro (101)
Customer Story
Contact Center
Talk - 15 min
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