November 28, 2023
In-person | Hotel Unique, São Paulo

Twilio SIGNAL presents

Twilio SIGNAL São Paulo
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Be the first to know about SIGNAL 2024

300

Industry leaders to network with in person

5

5 visionary sessions on the impact of technology on communications and the creation of customer experience with AI.

1

Day to experience it all

Twilio SIGNAL is coming to Brazil for the first time ever!
It brings together senior executives and partners from across industries to discuss how the most innovative companies are using omnichannel communications and data to drive customer engagement in a dynamic market. Tickets are limited so we encourage you to save your seat before it runs out.

Why attend?

  • Network with industry leaders

    in a private, casual environment

  • Meet 1:1 with Twilio’s leadership

    to discuss your company’s path to data-driven customer engagement

  • Hear from inspiring thought leaders and leading customers

    at the forefront of personalization, omnichannel, and customer engagement

  • Get an inside look

    into Twilio and Twilio Segment’s extensive suite of customer engagement tools and roadmap

  • Discover pathways for building

    data-driven, personalized customer experiences at scale using Twilio

What to expect

2:00 PM Doors open + networking

3:00-3:30 PM Vision Keynote Revealing the customer of the future in the Data-Driven AI Era

3:30-3:50 PM Panel: Customer of the Future and Twilio Products. Flexibility, Connection, Personalization. Join Twilio Leaders to reflect on how the Twilio Products are already delivering to the needs of the customer of the future.

3:50-4:30 PM Keynote: CustomerAI Learn how Twilio’s CustomerAI technology helps you combine real-time engagement data with AI to know your customers better.

4:30-4:50 PM CustomerAI Demonstration

4:50-5:20 PM Break and Networking

5:20-6:00 PM Client Panel. Join engaging sessions with Twilios clients Dasa, Itau, QuintoAndar, XP Investimentos and AME

6:00-6:20 PM The new era of customer engagement.

6:20-7:10 PM Closing and Interactive Session on how to create a successful Brand with a CX that builds loyalty

Speakers

Raul Rincon
Raul Rincon
SVP Global Sales & GTM, Flex
SVP Global Sales & GTM, Flex
Twilio
https://signal.twilio.com/saopaulo2023/speaker/920347/raul-rincon
Fernanda Bohn
Fernanda Bohn
Head of Product
Head de Produto
Dasa
https://signal.twilio.com/saopaulo2023/speaker/965023/fernanda-bohn
GUSTAVO ALVARES BOYDE
GUSTAVO ALVARES BOYDE
Director, Field Marketing, LATAM
Director de Marketing, LATAM
Twilio
https://signal.twilio.com/saopaulo2023/speaker/965024/gustavo-alvares-boyde
Fabio Lima
Fabio Lima
Revenue and Growth Marketing Manager
Revenue and Growth Marketing Manager
XP inc
https://signal.twilio.com/saopaulo2023/speaker/965025/fabio-lima
Marcela Klein Martins
Marcela Klein Martins
Sr. Product Marketing Manager, LATAM
Gerente Sr. de Marketing de Produto
Twilio
https://signal.twilio.com/saopaulo2023/speaker/965026/marcela-klein-martins
Diogo Lombardi
Diogo Lombardi
Senior Enterprise Account Executive - Segment
Executivo de Contas
Twilio
https://signal.twilio.com/saopaulo2023/speaker/977855/diogo-lombardi
Rafael Martinaitis Ferreira
Rafael Martinaitis Ferreira
Digital Analytics Specialist
Especialista em Digital Analytics
ITAU
https://signal.twilio.com/saopaulo2023/speaker/977860/rafael-martinaitis-ferreira
Thais Lima
Thais Lima
VP, Global Trading & Carrier Relations
VP Global Trading & Carrier Relations
Twilio
https://signal.twilio.com/saopaulo2023/speaker/977862/thais-lima
Julio Gonzalez
Julio Gonzalez
Chief Technology Officer
Chief Technology Officer
AME
https://signal.twilio.com/saopaulo2023/speaker/977863/julio-gonzalez
Bárbara Velludo
Bárbara Vallim Velludo
Demo Engineering Director Flex
Diretora de Engenharia de Demo
Twilio
https://signal.twilio.com/saopaulo2023/speaker/977865/bárbara-velludo
Ingrid Bispo
Ingrid Bispo
Head of Product
Head de Produto
Quinto Andar
https://signal.twilio.com/saopaulo2023/speaker/979067/ingrid-bispo
Rodrigo Trenas Marinho Falcao
Rodrigo Trenas Marinho Falcao
VP, Flex Sales, LATAM
Vice-Presidente de Vendas, Flex
Twilio
https://signal.twilio.com/saopaulo2023/speaker/980274/rodrigo-trenas-marinho-falcao
Monica Magalhães
Monica Magalhães
Head of Strategy
Head de Estratégia
DISRUPTA
https://signal.twilio.com/saopaulo2023/speaker/980967/monica-magalhães
Fernando Vieira Machado
Fernando Vieira Machado
Solutions Architect II
Solutions Architect
Twilio
https://signal.twilio.com/saopaulo2023/speaker/996328/fernando-vieira-machado
Flavio Valiati
Flavio Valiati
Sales Director, LATAM
Diretor de Vendas América Latina
DataBricks
https://signal.twilio.com/saopaulo2023/speaker/996330/flavio-valiati
Caito Maia
Caito Maia
Founder of Chilli Beans
Fundador da Chilli Beans e da Ótica Chilli Beans
Chilli Beans
https://signal.twilio.com/saopaulo2023/speaker/996355/caito-maia
Marcos Oliveira
Marcos Oliveira
Head of LATAM Partnerships, Business Messaging, Meta
Head of LATAM Partnerships, Business Messaging, Meta
Meta
https://signal.twilio.com/saopaulo2023/speaker/996356/marcos-oliveira
Rafael Domingues
Rafael Domingues
Martech Leader
Lider de Martech
XP Inc
https://signal.twilio.com/saopaulo2023/speaker/997424/rafael-domingues
Kathryn Murphy
Kathryn Murphy
SVP Product
Vice-Presidente Sênior de Produto
Twilio
https://signal.twilio.com/saopaulo2023/speaker/997467/kathryn-murphy

Agenda

3:00 PM - 3:30 PM -03
Mainstage

Keynote: Revealing the customer of the future in the Data-Driven AI Era

GUSTAVO
Marcela
GUSTAVO ALVARES BOYDE and Marcela Klein Martins
Learn more
3:30 PM - 3:50 PM -03
Mainstage

Panel: Customer of Future and Twilio

Thais
Diogo
Monica
Rodrigo
Thais Lima, Diogo Lombardi, Monica Magalhães and Rodrigo Trenas Marinho Falcao
Learn more
3:50 PM - 4:30 PM -03
Mainstage

CustomerAI: shaping the future of CX with Twilio

Kathryn
Rafael
Flavio
Kathryn Murphy, Rafael Domingues and Flavio Valiati
Learn more
4:30 PM - 4:50 PM -03
Mainstage

CustomerAI Demo - illustrating the AI revolution in CX with Twilio

Bárbara
Fernando
Bárbara Velludo and Fernando Vieira Machado
Learn more
5:20 PM - 6:00 PM -03
Mainstage

AI Alchemy: Crafting Tomorrow's Customer Experience

Ingrid
Fernanda
Julio
Fabio
Rafael
Raul
Ingrid Bispo, Fernanda Bohn, Julio Gonzalez, Fabio Lima, Rafael Martinaitis Ferreira and Raul Rincon
Learn more
6:00 PM - 6:20 PM -03
Mainstage

Business Messaging: The new era of customer engagement

Marcos
Marcos Oliveira

Head of LATAM Partnerships, Business Messaging, Meta

Learn more
6:20 PM - 7:10 PM -03
Mainstage

Business and Innovation: Creating a Successful Brand with a CX that Builds Loyalty.

Monica
Caito
Monica Magalhães and Caito Maia
Learn more
Venue & Location

Hotel Unique

Av. Brigadeiro Luís Antônio, 4700 - Jardim Paulista, São Paulo - SP, 01402-002, Brasil

Hotel Unique
View location

FAQs

REQUEST TO ATTEND on the SIGNAL São Paulo landing page by completing a short form with your details. SIGNAL São Paulo is specifically designed for active Twilio and Twilio Segment customer or prospect companies. Our team will review your details and confirm you meet the criteria. Once approved you will receive an email with a link to complete your registration and receive your ticket to attend in November.

Each individual wanting to attend SIGNAL São Paulo needs to complete a separate request. All approvals and links to complete registration are sent to the individual's email address.

All Twilio and Twilio Segment customers will receive an invite via email for SIGNAL São Paulo. Please reach out to your Twilio account executive if you still need the link and they can share it with you to complete the process and register

Twilio SIGNAL events are highly popular and exclusive for our customers. To ensure this exclusivity we review and approve all those who are interested in joining to limit non-customers and fraudulent activity, giving you the best experience on the day.

You will receive an email to notify you that your request has been approved and you can now complete your registration and join us in-person. Click the link on the email and complete your details on the form, click submit and you’ll receive a confirmation instantly.

We are currently planning for a fully in-person event in Brasil with no virtual access. Check out SIGNAL Virtual for online content.

SIGNAL São Paulo is complimentary for all our customers and regional partners. However, attendees must pay for their own travel and accommodation if required

You may cancel your attendance at any time. Please let us know as early as possible if you aren’t able to attend as there is limited space.

Registration is non transferable. Additional attendees will need to complete their own registration via the landing page and Request to Attend approval process. If you are having any issues, please contact us via email.

Food & refreshments will be provided throughout the day. Please let us know during registration using the options within the form if you have any allergies or dietary restrictions and we will ensure you are catered for.

The venue is fully DDA compliant, all rooms are accessible. The stairs that are in the Reception area also have a small lift.

Twilio is closely monitoring the COVID-19 pandemic. In accordance with local guidelines, we are currently not requiring proof of vaccination or implementing a testing protocol for SIGNAL. This is always subject to change.

We ask that you refrain from coming onsite if you are sick, or if you have been exposed to covid within the last 10 days.