Session Catalog
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3:00 PM
1883325
Mainstage
Tuesday, November 28, 2023
3:00 PM
3:30 PM
BRT
Keynote: Revealing the customer of the future in the Data-Driven AI Era


Gustavo Boyde and Marcela Klein
3:30 PM
1883327
Mainstage
Tuesday, November 28, 2023
3:30 PM
3:50 PM
BRT
Panel: Customer of Future and Twilio




Thais Lima, Diogo Lombardi, Monica Magalhães and Rodrigo Marinho
3:50 PM
1883328
Mainstage
Tuesday, November 28, 2023
3:50 PM
4:30 PM
BRT
CustomerAI: shaping the future of CX with Twilio



Kathryn Murphy, Rafael Domingues and Flavio Valiati
4:30 PM
1883329
Mainstage
Tuesday, November 28, 2023
4:30 PM
4:50 PM
BRT
CustomerAI Demo - illustrating the AI revolution in CX with Twilio


Bárbara Velludo and Fernando Vieira Machado
5:20 PM
1883331
Mainstage
Tuesday, November 28, 2023
5:20 PM
6:00 PM
BRT
AI Alchemy: Crafting Tomorrow's Customer Experience






Ingrid Bispo, Fernanda Bohn, Julio Gonzalez, Fabio Lima, Rafael Martinaitis Ferreira and Raul Rincon
6:00 PM
1883335
Mainstage
Tuesday, November 28, 2023
6:00 PM
6:20 PM
BRT
Business Messaging: The new era of customer engagement

Marcos Oliveira
Head of LATAM Partnerships, Business Messaging, Meta, Meta
6:20 PM
1883343
Mainstage
Tuesday, November 28, 2023
6:20 PM
7:10 PM
BRT
Business and Innovation: Creating a Successful Brand with a CX that Builds Loyalty.


Monica Magalhães and Caito Maia
On Demand