Keynote: Revealing the customer of the future in the Data-Driven AI Era

Artificial intelligence, automation, virtual reality, machine learning and other technologies are coming at us at a rapid pace. With them, fundamental questions arise on which the future of companies will rest.
How will business models have to change?
What do companies need to do to stay relevant to the Customer of the Future?
In a new era that is fueled by data, the needs of customers are rapidly evolving.
Join us on this provocative journey to reveal how the customers of the future will behave in a society that is shaped by new economies and technology and uncover strategies for businesses to adapt and meet the demands of the next-generation customer.

Marcela Klein Martins - Twilio