Session Catalog

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7:00 AM

7:00 AM - 8:00 AM PDT

8:00 AM

8:00 AM - 8:40 AM PDT

Welcome to Superclass

Craig
Craig Dennis

Principal, Developer Educator, Twilio

8:50 AM

8:50 AM - 10:30 AM PDT

Vision Keynote

Elena
Jeff
Heather
Sam
Khozema
Ali
Joyce
Alex
Matt
Elena Donio, Jeff Lawson, Heather Simon, Sam Altman, Khozema Shipchandler, Ali Ghodsi, Joyce Kim, Alex Beller and Matt Howell

10:30 AM

10:30 AM - 11:00 AM PDT

Personalization through data-driven customer journeys

Meera
Meera Vaidyanathan

VP Product, Twilio

11:00 AM

11:00 AM - 11:30 AM PDT

How StoneCo is disrupting financial services by focusing on customer experience with Flex, WhatsApp, and AI

Yule
Yule Silvino

Senior Product Manager, StoneCo

11:00 AM - 11:30 AM PDT

Introduction to Messaging

Anthony
Anthony Dellavecchia

Developer Evangelist, Twilio

11:00 AM - 11:30 AM PDT

Combating food insecurity one text at a time

Catherine
Kate
Bryan
Catherine Compitello, Kate MacKenzie, MS, RD and Bryan Moran
11:00 AM - 11:30 AM PDT

The future of customer data and multichannel marketing: Product innovations from Twilio Segment and Twilio Engage

Tim
Kevin
Hanhan
Connie
Tim Parks, Kevin Niparko, Hanhan Wang and Connie Liu

11:30 AM

11:30 AM - 12:00 PM PDT

Blocklists: Why they exist, what they’re for and what to do if you land on one!

Raymond
Jaren
Andrew
Len
Raymond Dijkxhoorn, Jaren Angerbauer, Andrew Barrett and Len Shneyder
11:30 AM - 12:00 PM PDT

Automating Digital Health: How Rx.Health built an automated healthcare platform that decreased no-shows by 85% while making patients and clinical care teams happier.

Richard
Richard Strobridge

Chief Executive Officer, Rx.Health

11:30 AM - 12:00 PM PDT

How Segment helped Cisco move from hardware supplier to SaaS leader by unlocking product-led growth

Alan
Alan Zhang

Head of Analytics & Marketing Ops, Cisco

11:30 AM - 12:00 PM PDT

Scaling Messaging

Emily
Emily Shenfield

Principal, Demo Engineer, Twilio

11:30 AM - 12:00 PM PDT

How Jetblue Travel Products modernized and took control of their customer experience by using Twilio Flex

Vitaliy
Chas
Vitaliy Faida and Chas Bowman

12:00 PM

12:00 PM - 12:30 PM PDT

Workday improves the way businesses and employees communicate with Twilio Messaging

Kim
Kim Murray

Senior Director of Product Management, Workday

12:00 PM - 12:30 PM PDT

Scaling your business for international success

Shikha
Sebastian
Shikha Tikku and Sebastian Del Aguila Fiocco
12:00 PM - 12:30 PM PDT

Twilio SendGrid 101: An Introduction to Sending Transactional Email

Wade
Wade Christensen

Principal, Developer Educator, Twilio

12:00 PM - 12:30 PM PDT

Utilize pre-designed plug-ins to deploy no-code Flex functionality

Lantre
Lantre Barr

Founder & CEO, Blacc Spot Media

12:00 PM - 12:30 PM PDT

How Autodesk is using Segment CDP to help the construction industry protect their margins

Adam
Justin
Adam Higgins and Justin Diaz

12:30 PM

12:30 PM - 1:00 PM PDT

How Taskrabbit improves customer communications with Twilio Messaging

Kiranchang
Caryn
Kiranchang Kanagasekar and Caryn Cueto
12:30 PM - 1:00 PM PDT

How TechStyle fashion group uses customer data to drive predictions that power Fabletics, Shoedazzle, and more

Alan
Alan Chang

Principal Product Manager, TechStyle

12:30 PM - 1:00 PM PDT

Segment: Great data doesn’t have to be hard work.

Ben
Ben Link

Developer Advocate, Twilio

12:30 PM - 1:00 PM PDT

Choose your path to differentiated customer experiences without breaking the bank or disrupting business

Michael
Amee
Michael Blakeney and Amee Mungo
12:30 PM - 1:00 PM PDT

Delivering calls customers can trust: How Aloware uses Twilio Trust Hub products to increase call answer rates and restore consumer confidence in Voice communications.

Anoosh
Anoosh Roozrock

Founder & CEO, Aloware

1:00 PM

1:00 PM - 2:00 PM PDT

Developer Keynote

Kelley
Jeff
Robin
Dr. Anima
Kaelyn
Kalyan
Kelley Robinson, Jeff Lawson, Robin Grochol, Dr. Anima Anandkumar, Kaelyn Chresfield and Kalyan Nistala

2:30 PM

2:30 PM - 3:30 PM PDT