Utilize pre-designed plug-ins to deploy no-code Flex functionality

Businesses should have control to deploy contact center functionality when needed and experience the value of these enhancements quickly. Blacc Spot Media is a certified partner for Twilio Flex that has used their expertise to deploy Gravity CX, a pre-designed Flex solution to accelerate time to value. Now, they are expanding the no-code functionality that is provided through a click-to-integrate marketplace that simplifies deployment of key Flex features. The Gravity Marketplace will accelerate time to value and improve both agent and customer experience.