Personalization through data-driven customer journeys

Customers expect experiences to be seamless and personalized. This immediate alignment has always been impossible due to delays in data and insights into the customer journey. Join Meera Vaidyanathan, Twilio Flex VP of Product Management, to learn how Flex Unify combines native omnichannel communications with the real-time data your company needs to provide personalized experiences at scale, across online and in-store interactions.