A More Intelligent Voice: Restoring trust in the original channel and reinventing its role in customer engagement

Bad actors and robocallers have given voice a bad name. Join Mike Sica, Chief Telephony Officer at Meta, and Twilio's Head of Product for Voice, Andy O'Dower, for a candid conversation about how AI is powering a renaissance in Voice by helping restore trust in its use as a core communication channel and adding intelligence that will help organizations shape the next generation of customer experiences.

Mike Sica - Meta
Andy O'Dower - Twilio

Speakers