Driving growth in a highly competitive landscape: How Twilio powers Lalamove’s engagement strategy (Breakout: Padang Room, Fairmont Ballroom)

In this breakout, we explore the dynamic partnership between Lalamove and Twilio that has propelled Lalamove's global business growth across more than 10 key markets in Asia and Latin America.

Discover how Twilio's powerful multi-channel engagement platform is instrumental in enabling personalised messages at scale – helping the delivery platform onboard, update and re-engage drivers & customers on a daily basis. In addition, learn about Twilio's crucial role in performing other business-critical functions for Lalamove – our tools have enabled them to authenticate users efficiently and keep their data safe; building trust across their ecosystem.

Gain insights into both the strategic and operational aspects of this impactful partnership, and see how it has positioned Lalamove for sustained success in the competitive logistics landscape.

Homing Tam - Lalamove